Guarantee

All products made under the name of Peterman are hand made by Peter Sesselmann himself, they are all carefully checked and tested before they are shipped. 
Quality of product and service is always the number one objective.

Peter offers you a 100% satisfaction guarantee, if for any reason you are not happy with the product, you will get your money back!
(If you bought the product from a reseller please contact them first!)

Peter offers you a lifetime product quality warrantee, if for any reason the product breaks or becomes faulty, I promise to repair or replace it as soon as possible, all you need to do is get it back to me, and I will return it (or a replacement) free of charge.

These products are quality handmade products and their failure rate is extremely low, however it does happen that there is a dry solder joint causing intermittent sound or a crack in the glue or wood appears. 
If this is the case PLEASE DO NOT HESITATE, contact me immediately or ship it back to me, and I will fix it straight away!

Peter Sesselmann
I want you to LOVE these products!